Device-locked Licence

A device-locked licence is installed on the computer that is running the DNV software. The licence file is linked to the specific hardware of the computer it is initiated on; hence the licence file cannot then be shared to another computer.

An online connection is required for the initial licence installation, after which the PC can be offline for up to 45 days before refreshing. To refresh, simply open the software with internet access. The 45 days will be reset every time the software is launched whilst internet access is available.

Licence Administrator: Obtaining your access key

A designated Company Licence Administrator retrieves an access key from My DNV Software and forwards it to the end user. Only Company Licence Administrators have access to these codes.

The access key is obtained from the Access Key section of the Licences tab. One access key provides access to all products your company is entitled to. You can either:

  • Copy the key to share manually, or
  • Invite Users to send an email with the key, setup instructions, and learning resources.

My DNV Software Licences

End user: Licence activation

To activate the licences users need to register the access key (obtained from your company's licence administrator) using the Licence activation tool (LAT), available in Nauticus Machinery Client Settings => Licence setting => Activate Licences.

Licence Setting

Launch the Licence activation tool by clicking the Activate Licences button. Select the 'Activate using an access key' option, then press Next button to proceed to the next step.

Licence activation

Enter the access key provided by your company's licence administrator, then click the Activate button.

Choose Method

Check on the products listed for activation. Click the Activate button to proceed.

Activation

If the activation is successful, the Licence Activation tool will show you the products you are entitled to. The table displays important information about your licence:

  • Information column - Shows the Key expiration date, which is the final date your licence key remains valid.
  • Message column - Shows the SLA (Service Level Agreement) expiration date, indicating until when your licence is eligible for new software versions and updates.
Successful Activation

Once the access key is registered successfully, you can restart the application and start working.

If you have another access key, further product add-ons can be activated using the "Activate a new licence" button.

Viewing your usage

The usage can be viewed by the designated Company Licence Administrator in My DNV Software in the Usage section of the Licences tab. This allows the account administrator to view the users currently using the licences.

Device-locked Licence Usage

Data flow

The figure below illustrates the data flow:

Data Flow

Data security

An overview of data security for the licence system can be found in the Thales document: Thales Sentinel EMS

For more details and certifications, see the Thales knowledge base article: Sentinel Services Trust Page

The Licence Manager server URL is: dnvas.prod.sentinelcloud.com


FAQ's

  • How do I know when my licence will expire?
    Each product listed after activation will display the expiration date of the licence in the column "Information".
  • How do I know if my licence will work with the current version of the installed software?
    If the licence is not supported by the version of the application being launched, an error message will appear showing the message like 'Due to SLA (Service Level Agreement) expiration...'. Furthermore, the "Message" column in the Licence Activation Tool shows the SLA expiration date for each product.
  • Licence has stopped working
    The Device-locked licences require your computer to be connected to the internet at least once every 45 days.
  • How do I transfer usage of a licence to another user / computer?
    Email us for assistance: software.support@dnv.com
  • Can I use a Cloud-Managed licence together with a Device-locked licence on my PC?
    Mixing licence types is currently not supported.