Overview
A device-locked licence is installed on the computer that is running the DNV software. The licence is linked to the specific hardware of the computer it is activated on; hence the licence cannot then be shared to another computer.
An online connection is required for the initial licence activation, after which the PC can be offline for up to 45 days before refreshing. To refresh, simply open the software with internet access. The 45 days will be reset every time the software is launched whilst internet access is available.
Licence Administrator: Obtaining your access key
A designated Company Licence Administrator retrieves an access key from My DNV Software and forwards it to the end user. Only Company Licence Administrators have access to these codes.
The access key is obtained from the Access Key section of the Licences tab. You can either:
- Copy the key to share manually, or
- Invite Users to send an email with the key, setup instructions, and learning resources.
End user: Licence activation
To activate your licences you need to register your access key (obtained from your company's licence adminsitrator) using the Licence activation tool, available in Application Version Manager (AVM) version 4.1 or later.
Once activation is complete, the tool displays the list of products your company is entitled to through the given access key. Choose the products you wish to lock to your device and click on the Activate button.
After the products have been successfully locked to your device the tool displays the products selected.
You can now launch your licensed applications and start working.
If you have another access key, further products can be activated using the "Add another activation key" button.
Viewing your usage
The designated Company Licence Administrator can monitor usage in My DNV Software, under the Usage section of the Licences tab. This allows administrators to see which users are currently using the licences and revoke access if needed.
Data flow
The diagram below illustrates the licence data flow:
Data security
An overview of data security for the licence system can be found in the Thales document: Thales Sentinel EMS
For more details and certifications, see the Thales knowledge base article: Sentinel Services Trust Page
The Licence Manager server URL is: dnvas.prod.sentinelcloud.com
FAQ's
- How do I know if my licence will work with the current version of the installed software?
- If the licence is not supported by the version of the application being launched, an error message will appear, and the software will not start.
- How do I reset my licence configuration?
- Launch the Licence Activation tool from Application Version Manager, then click Reset to return the tool to its initial screen and activate with a different access key. This action is only available before products are locked to your device.
- Licence has stopped working
- The Device-locked licences require your computer to be connected to the internet at least once every 45 days.
- How do I transfer usage of a licence to another user / computer?
- Email us for assistance: software.support@dnv.com
- Can I use a Device-locked licence together with a Cloud-Managed licence on my PC?
- Mixing licence types is currently not supported.