Device-locked Licence

Overview

A device-locked licence is installed on the computer that is running the DNV software. The licence is linked to the specific hardware of the computer it is activated on; hence the licence cannot then be shared to another computer.

An online connection is required for the initial licence activation, after which the PC can be offline for up to 45 days before refreshing. To refresh, simply open the software with internet access. The 45 days will be reset every time the software is launched whilst internet access is available.

Licence Administrator: Obtaining your access key

A designated Company Licence Administrator retrieves an access key from My DNV Software and forwards it to the end user. Only Company Licence Administrators have access to these codes.

The access key is obtained from the Access Key section of the Licences tab. You can either:

Copy the key to share manually, or
Invite Users to send an email with the key, setup instructions, and learning resources.

My DNV Software Licences

End user: Licence activation

Update Proxy settings (if required)

This step is only required if you are using a proxy server to connect to the internet.

Update proxy configuration

If you are using a proxy server to connect to the internet, update the proxy server configuration (this must be done before activating your licence)

Open the file C:\ProgramData\DNV\Thales\Licensing\sntlcloudp_configuration_dnvas.xml in a text editor, e.g. Notepad.
Find the <ProxySettings> element in the file. By default, the <ProxyMode> value is set to 1 (corresponding to no proxy).
Update the <ProxySettings> element depending on whether manual or automatic proxy detection is being used, using the following format (replace the dummy values below with the actual values). Please contact your company's IT department to obtain the correct proxy configuration for your environment:
- Manual proxy detection (ProxyMode = 2):
  - ProxyUser and ProxyPassword lines can be removed if not required.
```
<ProxySettings>
  <ProxyMode value="2"/>
  <ProxyHost value="localhost" />
  <ProxyUser value="abc" />
  <ProxyPassword value="test" />
  <ProxyPort value="8080" />
</ProxySettings>
```
- Automatic proxy detection (ProxyMode = 3):
```
<ProxySettings>
  <ProxyMode value="3" />
</ProxySettings>
```
- Automatic proxy detection (ProxyMode = 3), with .pac file support:
```
<ProxySettings>
  <ProxyMode value="3" />
  <ProxyPAC value="http://ProxyScriptHostUrl/proxy.pac"/>
</ProxySettings>
```

Activation

To activate your licences you need to register your access key (obtained from your company's licence adminsitrator) using the Licence activation tool, available in Application Version Manager (AVM) version 4.1 or later.

Once activation is complete, the tool displays the list of products your company is entitled to through the given access key. Choose the products you wish to lock to your device and click on the Activate button.

After the products have been successfully locked to your device the tool displays the products selected.

You can now launch your licensed applications and start working.

If you have another access key, further products can be activated using the "Add another activation key" button.

Note: If you have AVM 4.0 installed and you uninstall it after activating your licence, you will need to reinstall AVM and reactivate your licence using the License Activation Tool from AVM. This step is not required if you are using AVM 4.1.

Viewing your usage

The designated Company Licence Administrator can monitor usage in My DNV Software, under the Usage section of the Licences tab. This allows administrators to see which users are currently using the licences.

Data flow

The diagram below illustrates the licence data flow:

Data security

An overview of data security for the licence system can be found in the Thales document: Thales Sentinel EMS

For more details and certifications, see the Thales knowledge base article: Sentinel Services Trust Page

The Licence Manager server URL is: dnvas.prod.sentinelcloud.com

FAQ's

How do I know if my licence will work with the current version of the installed software?
- If the licence is not supported by the version of the application being launched, an error message will appear, and the software will not start.
How do I reset my licence configuration?
- Launch the Licence Activation tool from Application Version Manager, then click Reset to return the tool to its initial screen and activate with a different access key. This action is only available before products are locked to your device.
Licence has stopped working
- The Device-locked licences require your computer to be connected to the internet at least once every 45 days.
How do I transfer usage of a licence to another user / computer?
- Email us for assistance: software.support@dnv.com
Can I use a Device-locked licence together with a Cloud-Managed licence on my PC?
- Mixing licence types is currently not supported.