Bladed Knowledge Centre Help library Troubleshooting SIF to Wdnh Converter
Error: Sentinel HASP Run-time not found (E0009)
Cause:
This error occurs when running version 1.2 or later of the SIF to Wdnh Converter tool on client machines where only version 9 of the Sentinel license runtime (i.e. required by Bladed 4.16 and later) has ever been installed on the machine. If version 7 of the license runtime (i.e. used by Bladed 4.15 and earlier) was previously installed on the machine, and then version 9 was installed later, the error does not occur.
Solution:
The workaround to this problem is to completely uninstall version 9 of the license runtime, install version 7 of the license runtime, and then install version 9 of the license runtime again. This can be done using the procedure below:
- Download the v9 license runtime command-line installer using this link.
- Open a command prompt window using the "Run as administrator" option, and navigate to the folder the command-line installer file (haspdinst.exe) has been downloaded to.
- Run the following command to completely uninstall the existing license runtime: haspdinst.exe -r -purge
- Keep the command prompt window open, it will be used again in a later step.
- Run a Bladed 4.14 installer, by right-clicking on the installer file and using the "Run as administrator" option (the latest Bladed 4.14 installer can be downloaded from the Downloads page).
- On the "Select Components" installer screen, untick the "Bladed" option, and ensure that the "Sentinel HASP Runtime Environment" option is ticked.
- Continue through the rest of the installer screens - this will install v7 of the license runtime.
- In the command prompt window, run the v9 license runtime command-line installer again using the following command, to install the v9 runtime (overwriting the existing v7 runtime installation): haspdinst.exe -i
- Run the SIF to Wdnh Converter tool again to see if the license runtime problem has been resolved.
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- Dongle number (e.g. DT/1234) or Key ID
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- Steps to reproduce the problem
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